About Me

I perform best in roles where revenue depends on strong client relationships, disciplined follow-through, and measurable commercial outcomes.

I specialize in business development, account management, customer retention, and partner revenue growth. I have managed large portfolios, improved repeat business, exceeded targets, and helped partners grow revenue across food-tech, retail, and banking.

Zomato Managed 300+ restaurant partners while driving revenue growth and partner retention.
Xpress Pharmacy Delivered 50%+ YoY growth while improving repeat business and operational consistency.

What I Bring

Commercial strengths I bring into sales and account management roles

Portfolio Growth

I manage large account portfolios with clear focus on revenue growth, partner retention, and relationship quality.

Revenue Expansion

I improve partner performance through upselling, promotions, CRM-led follow-up, and disciplined execution.

Target Achievement

I consistently exceed sales goals and maintain commercial momentum in fast-moving, target-driven environments.

Retention & Follow-Through

I build repeat business by improving service quality, account support, and day-to-day partner engagement.

Experience

Where I have delivered revenue growth, account expansion, and customer outcomes

Business Development Head

Xpress Pharmacy

Apr 2021 - Jan 2026 | Dehradun, India

  • Scaled the business to ₹4–7L monthly revenue while expanding coverage across the city.
  • Delivered 50%+ YoY revenue growth through acquisition, upselling, and retention programs.
  • Built a customer base of 1,500+ users and improved repeat purchases by 25% through CRM-led campaigns.
  • Reduced delivery errors by 30% through stronger SOP and compliance frameworks.
  • Led a team of 10 and improved sales productivity by 20% while mentoring 20+ partner pharmacies.

Accounts Manager

Zomato

Dec 2018 - Oct 2020 | Dehradun, India

  • Managed 300+ restaurant partners and delivered 15-25% MoM revenue growth.
  • Improved partner revenue by up to 40% using ads, promotions, and sponsored listings.
  • Exceeded targets consistently with 120%+ achievement.
  • Improved partner retention by 20% through data-driven account management.

Manager - Sales (Launch Team)

Zomato

Jul 2018 - Dec 2018 | Dehradun, India

  • Launched a 0 to 1 city expansion in Dehradun and onboarded 500+ restaurants.
  • Closed 200+ high-value partnerships across the full sales lifecycle.
  • Expanded delivery coverage with 5+ new zones and increased order capacity by 35%.

Associate

Uttarakhand State Co-operative Bank

Jun 2016 - Jul 2018 | Dehradun, India

  • Managed 200+ account openings while maintaining full KYC compliance.
  • Improved reporting accuracy by 15% through stronger P&L tracking.
  • Resolved 100+ customer queries weekly while maintaining 95%+ satisfaction.

Achievements

Sales and account management outcomes I have delivered

50%+ YoY revenue growth delivered while scaling a pharmacy business.
300+ Partner accounts managed while driving sustained portfolio growth.
40% Partner revenue uplift through ads, promotions, and account optimization.
120%+ Sales target achievement across business development and account roles.

Education

Bachelor in Finance & Investment (BFIA)

Amity University, Noida

Tools & Tech

CRM Systems Excel Google Sheets Data Analysis Marketing Tools AI-based Segmentation